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Privacy Policy

Introduction

Learninet Ltd (referred to in this Notice as "our", "us", "Learninet" and "we"), a business incorporated in England and Wales, provides the Website from the United Kingdom.

We are dedicated to safeguarding and respecting your privacy. 

This Privacy Notice (along with any other papers referred to herein) establishes the basis on which We shall treat personal data obtained from you or provided to Us in connection with Our website and general enquiry procedures. 

Please carefully read the following to understand Our perspectives and policies about your personal data and how We will handle it.

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Learninet Privacy Policy

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  • Thank you for using the Learninet Platform. We hope you enjoy the experience. We value your privacy which we protect with our Privacy Notice. Learninet Ltd will not provide any information which you give us to any other organisation or individual without your express permission or legal obligation. This Notice lets you know how your personal data is used, why we use it as a Data Controller, and what we do with it.

  • Our priority is building trust with our customers. As part of this, we are fully committed to respecting our customers’ privacy and ensuring that their data is secure at all stages of their journey with us.

 

  • The Website is offered from the United Kingdom by Learninet Ltd (referred to in this Notice as “our”, “us”, “Learninet” and “we”), a company registered in England and Wales.

 

  • The purpose of this document (“Policy”) is to let you - as one of our customers - know how your data is handled by us when you visit or use our sites so that you can feel confident using our services from day one.

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  • This privacy policy applies between you, the User of this Website, and Learninet Ltd, the owner and provider of this Website. Learninet Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

  • We are committed to protecting and respecting your privacy. This Privacy Notice (together with any other documents referred to herein) sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our website and general enquiries processes. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

  • For the purpose of the General Data Protection Regulation (“GDPR”), the Data Controller is Learninet Ltd, where data is inputted directly by parents.

  • Please note: where you apply for a job opening posted by Us, these Privacy Notice provisions will apply to Our processing of your personal information.

  • This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

             https://www.learninet.com/terms-of-service

Scope of this privacy policy

  • This privacy policy applies only to Learninet Ltd and Users' actions concerning this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites.

  • Learninet Ltd is the "data controller" for the applicable Data Protection Laws. This means that Learninet Ltd determines the purposes for which and the manner in which your Data is processed.

 

Data collected

  • We may collect the following Information that you provide when you create a user account (pupil, parent or teacher), including

    1. Your Full name as a parent or guardian

    2. Your child name

    3. Your child’s date of birth;

    4. contact Information such as email addresses, telephone numbers, post address

    5. Processing payments. All payments are processed by:

Wix Payment

https://support.wix.com/en/article/wix-payments-and-pci-compliance

https://www.wix.com/about/privacy

Apple Pay

https://support.apple.com/en-gb/HT203027

PayPal

https://www.paypal.com/myaccount/privacy/privacyhub

adyen

https://www.adyen.com/en_GB/policies-and-disclaimer/privacy-policy

stripe

https://stripe.com/gb/privacy

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  1. web browser type and version (automatically collected);

  2. operating system (automatically collected);

  3. Student's educational needs and Their curriculum

in each case, in accordance with this privacy policy.

 

How we collect Data

  • We collect Data in the following ways:

    1. data is given to us by you; and

    2. data is collected automatically.

 

Data that is given to us by you

  • Learninet Ltd will collect your Data in a number of ways, for example:

    1. when you contact us through the Chat Website, by telephone, post, e-mail or through any other means;

    2. when you register with us and set up an account to receive our products/services;

    3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

    4. when you enter a competition or promotion through a social media channel;

    5. when you make payments to us, through this Website or otherwise, we don’t have access to your payment detail: All payments are processed by Wix Payment and PayPal

https://www.wix.com/about/terms-of-payments

https://www.paypal.com/myaccount/privacy/privacyhub

          6. when you use our services;

  • When you create an account, you confirm that you have the authority and the consent of the relevant data subjects or their parent or guardians to do so. Please see our Terms and Conditions:

  •  https://www.learninet.com/terms-of-service

  • Information that you provide when you submit an enquiry. This includes information provided through our enquiry form, via email, phone and/or any other method. In particular, We process personal details such as name, email address, telephone number, postal address, role, the organization you work for, and business requirements or any other details in the enquiry that you provide to Us.

  • If you contact Us, We may keep a record of that correspondence.

  • Details of all actions you carry out through using the Services.

  • Details of your visits to Learninet’s Website include but are not limited to traffic data, location data, weblogs and other communication data, the site that referred you to Learninet’s Website and the resources that you access.

In each case, in accordance with this privacy policy.

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Data that is collected automatically

  • To the extent that you access the Website, we will collect your Data automatically, for example:

    1. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

    2. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

 

Our use of Data

  • We rely on legitimate interest as the lawful basis on which We collect and use your personal data. Our legitimate interests are the fulfilment of commercial arrangements with organizations interested in engaging Our business.

  • On the basis that there is a contract between Us and you. We process your data in order to fulfil this contract. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

    1. Internal record keeping;

  • We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

  • When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  • We may use your Data to show you Learninet Ltd adverts and other content on other websites. If you do not want us to use your data to show you Learninet Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

  • Pupil, parent and teacher information will be used to create individual logins for each user, allowing them to access Our platform. This will enable teachers to explore content, assign tasks and review progress. It will enable parents to review progress and amend pupil and parent account details. It will enable pupils to access content, and to have their performance tracked for analysis by teachers and parents we use talentlms: https://www.talentlms.com/privacy and wix: https://www.wix.com/about/privacy

  • To communicate with you in response to enquiries and To provide you with further information on how to set up an account, we use google workspace https://workspace.google.com/intl/en_uk/security and wix https://www.wix.com/about/privacy

  • Processing payments. All payments are processed by:

 Wix Payment: https://www.wix.com/about/terms-of-payments

and PayPal https://www.paypal.com/myaccount/privacy/privacyhub

  • in each case, in accordance with this privacy policy.

 

Who we share Data with

  • We may share your Data with the following groups of people for the following reasons:

    1. our employees

    2. our teachers 

in each case, by this privacy policy.

  • we aim to enhance the quality of our services to students through our experienced teachers and employees;

  • We never share your personal information with anyone for any reason except Cluse 13.

 

Keeping Data secure

  • We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

  • We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

  • We will use technical and organisational measures to safeguard your Data, for example:

    1. access to your account is controlled by a password and a user name that is unique to you.

    2. we store your Data on secure servers.

    3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

  • We save your information on the following secure servers: 

  • Technical and organisational measures include measures to deal with any suspected data breach. If   you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: 

       info@learninet.co.uk.

  • No method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, although we follow industry best standards on information security management to safeguard sensitive information, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk and we cannot guarantee the absolute security of your personal information.

  • If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit:

www.getsafeonline.org

Get Safe Online is supported by HM Government and leading businesses.

 

Data retention

  • Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted, Our legal obligations, including those related to the procurement of public contracts.

  • If you have exercised your right to modify or erase this data, we shall erase these in a secure manner.

 

Your rights

  • You have the following rights in relation to your Data:

    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

    3. Right to erase - the right to request that we delete or remove your Data from our systems.

    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

    5. Right to data portability - the right to request that we move, copy or transfer your Data.

    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

  • To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: 

info@learninet.co.uk

If you wish to exercise any of the above rights, please contact us. We may request proof of identification to verify your request. We will respond to any valid requests within one month, unless it is particularly complicated or you have made repeated requests in which case we will respond, at the latest, within two months. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.

  • If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

  • It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

Transfers outside the United Kingdom and European Economic Area

  • Your use of our services may also involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.

  • Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA.  We also share information with our group companies, some of which are located outside the UK or EEA.

  • We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.

  • To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

  • Your data is securely stored on servers that comply with UK and EU GDPR standards.

Talentlms.com

https://www.talentlms.com/ukgdpr

https://www.talentlms.com/privacy

 

Wix.com

https://www.wix.com/about/privacy

https://support.wix.com/en/article/general-data-protection-regulation-gdpr

 

workspace.google.com

https://cloud.google.com/privacy/gdpr

 

Links to other websites

  • This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Changes of business ownership and control

  • Learninet Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Learninet Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

  • We may also disclose Data to a prospective purchaser of our business or any part of it.

  • In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

Cookies

  • This Website may place and access certain Cookies on your computer.    Learninet Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services.   Learninet Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

  • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Learninet Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

  • This Website may place the following Cookies:

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  • You can find a list of Cookies that we use in the Cookies Policy.

  • We give you control over which Cookies we use. You can adjust your cookies preferences at any time at the website.

  • You can also choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off  Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

  • You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

  • For more information generally on cookies, including how to disable them, please refer to:

aboutcookies.org

You will also find details on how to delete cookies from your computer.

 

General

  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  • Learninet Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.  
     

     

You may contact Learninet Ltd by email at 

 

 Contacting Us

 

  • If you have any questions about this Privacy Notice or you wish to make a complaint, please feel free to contact us through our

 

info@learninet.co.uk

 

support@learninet.co.uk

 

 

Email or write to us at:

 

Parkshot House, 5 Kew Road, Richmond, England, TW9 2PR

 

 

 

This privacy policy was last updated on 02 Feb 2023.

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